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Knowledgebase : Support
     
CONNECT. DIAGNOSE. SOLVE. Our secure Remote Support [1] software is easy to use [2] and requires no modifications to your firewall or security settings. We only access your screen and keyboard, there is no way a virus or Trojan can be transferred i...
Yes, all our servers are monitored 24/7 both electronically and by our network administrators to insure the best possible service, reduce downtime and increase reliability. When (if) something goes wrong with an individual web server or with a system on o...
Whilst not a full list, here are some of the items that can be carried out by Remote Support [1] on your computer or network. * locate and remove viruses and install and configure anti-virus software [2] * stop pop-ups, remove adware/spyware and...
ProExe provides a number of support mechanisms listed below: 1. Search the knowledge base [1] 2. Submit a support ticket [2] Email Based Support: _Contact: _ Technical Support: support@proexe.net [3] Accounts Enquiry: accounts@proexe.net [4...
ProExe is pronounced as "Pro X" The word is derived from Professional and the river Exe in Devon.
WHAT IS THE PROEXE SUPPORT CALLING CARD? The Calling Card feature allows you to connect directly to a ProExe technician. Think of it as a direct hotline to us. _(Note the calling card software needs to be installed onto your computer.) _ Con...